Professional Survey Insights made Faster, Better, Cheaper

Analyse open-ended survey responses with our self-serve AI-empowered platform.
Free for 30 days, no risk, no credit card required

Detect topics automatically

Our text analytics engine detects key words and phrases in the responses, and automatically clusters them into topics based on the semantic nearness within just a few minutes.

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Understand emotions

Our Emotion classifier is trained to detect underlying emotions of responses and tells whether the author expressed: Love, Joy, Anger or Sadness. 

Currently, this feature is supported for English content only.

Customize based on your needs

Modify and categorize topics based on the specific context of the survey, so you can glean more relevant insights out of the survey responses.

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Get in-depth survey insights

Our out-of-the-box sentiment analysis evaluates sentiment on both response level and on topic level. The sentiment bearing terms allow you to immediately understand exactly the opinions of your respondents towards each topic and topic category.

Aren't you curious?

Survey Insights is...


Instant results
No need to wait for days or weeks of manual coding.


Eliminate bias
and inconsistency
between coders.


Benefit from advanced technology
to analyse responses
at lowest costs.

Simple pricing, deep insights

Choose the right plan for you

Have questions?

Get answers to some common questions.

Your free trial expires after 30 days and includes 1000 credits. You can create a maximum of 5 projects during the trial period. There are no limitations in functionality during this period. Credits will be removed after the 30 day trial period and cannot be transferred.

bIf you haven’t chosen one of the above plans by the end of your free trial period, your account will be disabled and you won’t able create new or accessing your existing projects. If you decide to purchase a plan after your account has been disabled, you’ll be able to continue where you left.

It is recommended to have a small data set at hand that contains open-ended responses from a survey or questionnaire. You may also test the tool with other unstructured text data, for example from social networks or review sites. The data must be available in *.xlsx Format to upload it to the tool.

We have a data processing agreement (DPA) ready for you. Please leave us a message at and we’ll get back to you shortly.

We offer both monthly and annual billing. Depending on what option you choose, your membership will be renewed at the end of each month or at the end of each year. If you choose to pay annually, you’ll save up to 10% compared to paying monthly.

One credit represents one open-response in your Excel file. Let’s say you run a survey with two open-ended questions and you received 250 responses. Then you need 250*2 = 500 credits. Empty responses will be ignored and do not consume credits.

Yes, you are able to purchase extra credits, for example, if you have a particularly large survey that you need more credits for. Please get in touch with us at and we’ll handle your request as quick as possible.

Left-over credits at the end of a month will not be transferred into the next month. It is therefore recommended to consume all credits within the month period. 

We’re here to help you. Please leave us a message at and you’ll hear back from us soon.

About Symanto

Symanto is a leader in utilizing Psychology and Artificial Intelligence to provide a deep understanding of the human motivation, attitudes and emotions behind behavior.

Using unique algorithms with the principles of Psychology, Natural Language Processing and Artificial Intelligence, we are able to humanize data by finding personality traits and the accurate meaning of text.

We thrive on diversity within our company, combining different cultures, disciplines, expertise and skills, which makes us grow rapidly and dynamically in an international field.

Stay in Touch

Symanto Research GmbH & Co. KG
Pretzfelder Strasse 15
90425 Nürnberg
+49 911 – 378466 – 33

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